Privacy policy

The short version

Your notes start on your phone. Without an account, a note leaves your phone only if you share it by link.

Sync is Premium and opt-in. With Premium sync, a copy of your notes is kept on our server, encrypted, to back them up and keep your devices in step.

We don't sell your data. Not to advertisers, not to anyone. There are no ads in NoteVia.

Permissions are for features. Location, microphone and photos are used only for the features you choose.

1. Who we are

NoteVia (“NoteVia”, “we”, “us”) is made by [COMPANY NAME], [REGISTERED ADDRESS]. We are responsible for the personal information described in this policy. This policy covers the NoteVia Android app and this website.

Questions about privacy? Email [PRIVACY EMAIL] or use the contact page.

2. What we collect

Content you create

Notes, titles, blocks (text, images, checklists, tables, code, math formulas and flashcard decks), tags and reminders, including the places you pick for place reminders. Without Premium sync, this content is stored only on your device. With Premium sync, a copy of it is stored on our server so it can be backed up and synced to your other devices. Images aren't uploaded yet: they stay on the device you added them on.

Notes you share

When you share a note by link, the note goes to our server so the people you send the link to can open it. On the free plan, a copy of the note as it is at that moment is sent with the link. With Premium, people with the link see the synced note as it changes, and with an edit link they can change it. A link stops working when it ends or when you revoke it.

Account information

You don't need an account to use NoteVia. To use Premium, or to open a note someone shared with you to edit, you sign in with your email address: we email you a 6-digit code, and keep your address to identify your account. We don't ask for your name.

Purchase information

Premium is sold through Cafe Bazaar, which handles the payment; we never see your card or bank details. We receive a purchase token from the app, check it with Cafe Bazaar, and keep your subscription status and end date so we can turn Premium on or off.

Settings

Your theme, language, font, text size, avatar and preferences such as “Don’t ask again” for the unsaved-changes warning are stored on your device only.

Usage and crash data

The app uses AppMetrica, an analytics service made by Yandex, to count how features are used and to report crashes. It receives information such as your phone model, Android version, app version and the screens and actions you use. It doesn't receive the content of your notes. We have turned off its location tracking, and it isn't told the links that open the app, since a share link gives access to a note. [ADD HOW USERS CAN OPT OUT, IF OFFERED.]

Notifications we send

To send announcements, such as news of a new version, the app registers with Pushfa, which delivers notifications through Google's Firebase Cloud Messaging. They receive a device token that lets them reach your phone, not your notes. The app also asks our server whether a new version is out.

3. Phone permissions

NoteVia asks for a permission only when you use the feature that needs it. You can say no, or change your mind later in your phone's settings.

Location: for place reminders. Your phone checks whether you've arrived at or left the place you picked; for this to work in the background, location access must be set to “Always”. Where you are is never sent to us. The place you picked is part of the note, so it syncs if you use Premium.

Notifications and alarms: to show time and place reminders at the right moment, and our announcements.

Microphone: for voice typing. Your speech is turned into text by your phone's speech recognition service (often Google's), under that service's own privacy policy.

Photos: to add images to your notes.

Storage: on older Android versions, to save PDFs you export.

4. How we use your information

To run the app and the features you choose, such as reminders, search and flashcards.
To sync and back up your notes if you use Premium, and to make the notes you share available to the people you share them with.
To sign you in, manage your subscription and restore purchases on a new device.
To answer you when you contact support.
To keep the service secure, find out what to improve and fix problems.

We do not use the content of your notes for advertising, and there are no ads in NoteVia.

We share information only with the services needed to run NoteVia:

Cafe Bazaar, which processes Premium payments.
Yandex (AppMetrica), for usage statistics and crash reports.
Pushfa and Google (Firebase Cloud Messaging), to deliver notifications.
[HOSTING PROVIDER], which runs our server and stores synced and shared notes on our behalf, in [SERVER LOCATION].
[EMAIL PROVIDER], which sends your sign-in codes.
People you share a note with, who can see that note, and change it if you gave them an edit link.

We may also disclose information if the law requires it, or to protect the rights and safety of our users. We never sell your personal information.

6. Storage & security

Notes on your device are protected by your phone's own security. Synced and shared notes are end-to-end encrypted: the app seals each note, tag and reminder on your phone before sending it, with keys that only your devices hold, so our server stores only sealed data it can't read, and neither can anyone who gets a copy of our database. Your devices share your account's key through a passphrase and a recovery key that only you have. If you lose both, we can't recover your synced notes for you. A share link carries its own key after the # in the link, which browsers and apps never send to our server, so only people who have the link can open the note. Our server does see what it needs to run sync: your email address, when rows change, their size and type, and which notes belong to which tags and blocks, but not their content. No method of storage is perfect, but we work hard to protect your data.

7. How long we keep it

Notes on your device stay until you delete them or uninstall the app.
Synced notes stay on our server while you have an account. If Premium ends, everything you added stays on your device; the sealed copies on our server stay while you have an account, so they come back if you renew. To remove them, delete your account.
A shared note stays on our server until its link ends or you revoke it.
If you delete your account, we delete your account details and every note synced to it from the server: at once when you confirm on a device that holds your account's key, or 7 days after you confirm with an emailed code, so you can cancel a request you didn't make. Copies in our backups are deleted as those backups expire, within [BACKUP RETENTION DAYS] days.

8. Your choices & rights

Delete any note or tag at any time in the app.
Export any note as a PDF.
Revoke a share link at any time from the note's share sheet.
Turn off permissions such as location or microphone in your phone's settings.
Delete your account and its synced notes in the app: Settings › Account & Premium › Delete account. We email you a code to confirm. This doesn't cancel your Cafe Bazaar subscription: cancel that in Cafe Bazaar.
Ask for a copy of your data, or for corrections, by emailing [PRIVACY EMAIL].

Depending on where you live, you may have additional rights under local law. [ADD ANY JURISDICTION-SPECIFIC RIGHTS.]

9. Children

NoteVia is not directed at children under [MINIMUM AGE]. If you believe a child has given us personal information, contact us and we will delete it.

10. Changes to this policy

If we change this policy, we'll update the date at the top. If the changes are significant, we'll let you know in the app before they take effect.

11. Contact us

[COMPANY NAME]
[REGISTERED ADDRESS]
Email: [PRIVACY EMAIL]

Still have a question about your data? Contact us